No Quality Service Program is complete without specific goals on the improvement of communications. The front line of our customer communication link is through our local Distributors. Secondly, EnDyn - Alice, returns all calls, domestic and international, within 60 minutes, and acknowledges all international faxes within 8 hours with an answer or the date when an answer can be expected.  

EnDyn has specific targets on the minimum times per year we visit Distributors, Agents, Representatives, Vendors and most importantly, our Customers. In addition, we hold weekly sales and quarterly management meetings to improve internal communications. EnDyn realizes that Quality Service is only obtainable with continued improvements in communications.